To make sure your spa experience is as seemless as possible, we kindly request that you arrive 10 minutes before your appointment time.
Your treatment arrangements and selected appointment times are held exclusively for you. Reservations are subject to availability. A credit card number is required to book an appointment.
As a courtesy to following clients, late arrivals will only receive the remaining available appointment time and will be charged the full service fee.
We respectfully request that cancellations or changes to appointments be made at least 48 hours in advance. A $50 charge will be applied to your credit card when minimum notification times are not met for aesthetic and laser surfaces, $100 for services provided by a nurse or doctor.
All spa services are non-refundable. Credit is offered to you for any remaining treatments in your packages and may be used for any other service in our spa within one year of original date of purchase.
We will accept any retail item back within 14 days of purchase in exchange for another product that may better accommodate your needs.
We accept all major credit cards, Care Credit and Alphaeon financing.